KX
Developer Experience & Platform Design

Led UX for tools like the VSCode Extension, CLI, and Dashboards. Improved onboarding, usability, and adoption in a fast-moving, engineering-led org.

Anywhere Real Estate
Digital Workplace UX

Built the UX practice for internal tools used by 10,000+ employees. Reduced IT support tickets by 50% through chatbot and workflow redesign.

Frette
E-commerce & Omnichannel Experience

Modernized UX for a global luxury brand. Improved conversion, mobile usability, and cross-channel consistency across online and in-store experiences.

Citigroup
HR & Manager Experience Redesign

Unified fragmented workflows across legacy HR tools. Strengthened adoption through reusable templates and a scalable design system.

PayPal
Employee Assistant Chatbot

Designed an internal personal assistant to streamline common employee tasks. Improved productivity and self-service for global teams.